How to prepare and install a travel eSIM
Prepare your phone before departure, then follow the instructions for the exact plan you bought. Installation and the start of paid validity are not always the same event.
Before you buy
- Confirm your exact phone model supports eSIM and is unlocked for another provider. Regional versions can differ.
- Check the countries, data allowance, validity, network and required features in the package. Data-only does not mean a local phone number is included.
- Read the activation trigger. If it is unclear whether validity begins at installation or connection, ask hello@nilamobile.com before installing.
Prepare the installation
Keep your delivery email and installation instructions available. Use a reliable Wi-Fi connection. If you need to scan a QR code, have a second screen or a printed copy ready; your device may also offer another installation method.
Choose the right data line
When the plan instructions say to activate, select the travel eSIM for mobile data and apply the package’s roaming settings. Check your home line separately: leaving it active may incur home-network charges.
Check your phone’s own instructions
For iPhone, Apple explains checking network lock status and selecting a travel data line. On Pixel, Google explains adding an eSIM and choosing SIM preferences. Menus vary by device and software.
If it does not connect
Check that you are inside the package coverage area, the correct data line is selected and the plan’s activation instructions have been followed. Do not delete the eSIM as a first troubleshooting step: installation codes may have reuse restrictions. Contact support with your order reference and phone model. Do not post your QR code or activation code publicly.
Do not assume top-ups, hotspot, 5G or a replacement installation are available for every package.
Prepared for Nila Mobile · 11 November 2026. Follow your purchased package’s instructions where they differ from general guidance.